CUSTOMER SERVICE REPRESENTATIVE
Looking for a career with a GREAT company? Great Garage Door is looking for a Customer Service Representative. Join our award-winning team!
Great Garage Door is a family-owned company that has been servicing the Twin Cities area since 1985. Great Garage Door provides residential and commercial garage doors, garage door installation, garage door openers and repair. Our mission is to provide exceptional customer service and quality products. Great Garage Door is dedicated to four core values: do the right thing, continuously improve, prioritize people and commitment to customers.
What will you do?
The Customer Service Representative (CSR) is responsible for the overall customer experience activities for Great Garage Door including addressing walk-in customers and answering calls. The CSR also identifies the needs of the customer and handling or transferring their call as necessary. The CSR will work closely with other team members to ensure the customers’ needs are met. This position requires other various daily office activities.
Why work with us?
- Work with a collaborative and supportive team
- Enjoy paid premiums for health and dental insurance for you and your dependents
- 401(k) Plan with Company match
- Paid Time Off
- Basic Life and AD&D Insurance
- Short & Long Term Disability Insurance
- Employee Discount
Requirements:
- High school diploma or GED
- 5+ years in progressively responsible roles, preferably with service industry experience
- May be required to obtain various certifications related to assigned area of responsibility
Please complete the application form below.